Improve your listening skills

You can be more productive if you improve your listening skills at work.

The following tips will help demonstrate that you really are listening.

  • Don't interrupt the speaker
  • Be prepared to take notes
  • Maintain eye contact
  • Sit still
  • Lean toward the speaker
  • Nod your head, where appropriate
  • Ask questions and repeat instructions

Every job requires different skills, but almost all jobs require that you listen well and follow instructions. Listening may be one of the most important skills to have on the job, and in your personal life.




Listening carefully will help you:

  • Understand what you are expected to do
  • Understand and complete assignments
  • Show support and build rapport
  • Answer questions
  • Work better with your boss, co-workers, and customers
  • Understand and resolve problems

Ways to minimize distractions:

  • Meet in quiet place, an office or meeting room.
  • Close the door, if at all possible.
  • Turn off the radio
  • Ask someone to take all phone calls during the meeting.

If you are the boss, it will be easier to control or eliminate distractions. If you are the subordinate, then you may have to speak up if there are too many distractions.


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